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Our Team
"As Auspac Media is a fast paced media company we need to keep our busy staff’s prime focus on client satisfaction. The friendly efficient staff at Insane Technologies help us to keep on top of our wo..." »»
Karen Mandrakas, Auspac Media
Introducing your new network management and support team
As leaders in the IT industry we offer a premium service model to our clients.
Your business can benefit from a complete IT department with unlimited computer support and maintenance services (during normal business hours) for a fixed monthly fee.
This premium network service offering will enhance your business, providing you with:
- Unlimited Support
- We'll provide you with unlimited support services (during normal business hours).
- Reduced rate for after hours, emergency and other services.
- Monthly Preventative Maintenance
- We'll perform regular maintenance on your systems to keep them performing.
- We'll provide you with a report of any findings we make.
- 24 x 7 Remote Monitoring
- We monitor your internet connection, firewalls and server health.
- Engineers notified of any impeding problem immediately.
- We’ll quite often call you before you even know you have a problem!
- Site documentation
- Regular audit of your IT systems.
- On going development of site documentation.
- Documentation of common IT processes and procedures.
- Basic training
- We’ll learn your software, so we can support your team better.
- We’ll look for ways to improve the way you use common office software.
- We’ll empower your team, enhancing their use of technology and improving the efficiency of your business.
We've changed the way our clients think about IT, isn't it time we changed yours?
For more information on this premium service offering please contact us for a free consultation.

